Arena Aix

- Main line: +33 (0)4 42 33 68 00
- Ticket office: +33 (0)4 42 33 68 10
- Group reservations: +33 (0)4 42 33 68 20

- Will-call window located at main entrance
- Open 2 hours before event start time
- Valid ID required for ticket pickup
- Tickets must be collected under the name they were reserved
- Arrive early during popular events to avoid delays

- On-site parking available with 1,200+ spaces
- Parking fee: approximately €3-5 per vehicle
- Free parking areas limited and distance-dependent
- Pay parking via automatic machines or attendant
- Reserved spots available for persons with reduced mobility

- Wheelchair-accessible sections throughout venue
- Reserved accessible parking spaces near entrance
- Accessible restrooms on multiple levels
- Elevator access to all seating areas
- Companion seating available with reduced mobility areas
- Advance notification recommended for special assistance needs

- Bags subject to security checks
- Professional cameras and recording devices may be restricted
- Smoking prohibited inside the venue
- Outside beverages not permitted; venue concessions available
- Doors typically close 15 minutes after event start
- Age restrictions apply to certain events
- Event-specific rules posted on tickets and website

- Children welcome; age restrictions vary by event
- Infants under 2 may sit on guardian's lap if no ticket purchased
- Reduced-price children's tickets available for qualifying ages
- Family seating sections available upon request
- Children must be supervised at all times
- Specific events may have minimum age requirements (verify at booking)