- Main Box Office: (540) 568-7000
- Administrative Office: (540) 568-6246
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets can be retrieved 1 hour before event start time
- Unclaimed tickets released 30 minutes before event begins
- Free parking available on venue grounds
- Designated handicap parking near main entrances
- Overflow parking in adjacent JMU campus lots
- Recommended to arrive 45-60 minutes before event
- Located throughout arena on multiple levels
- Wheelchair accessible spaces with companion seats
- Elevator access to all seating levels
- Advanced reservation recommended for patrons with disabilities
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must have valid ticket for entry
- Children under 2 typically free if seated on parent's lap
- Children 3+ require full-price ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
