- Main Office: (906) 227-2000
- Ticket Information: (906) 227-2022
- Located at main entrance ticket window
- Open 1 hour before event start
- Valid photo ID required for pickup
- Prepaid tickets held up to 30 minutes before event
- Free parking on-site
- Designated handicap parking near main entrance
- Street parking available on Presque Isle Avenue
- Overflow parking in nearby Northern Michigan University lots
- Wheelchair accessible seating throughout venue
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- No outside food or beverages
- No smoking inside facility
- Clear bag policy for most events
- Professional cameras/recording equipment requires prior approval
- Children under 2 typically free with paid adult
- Some events may have specific age restrictions
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
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