Caesars Superdome

- Main Box Office: (504) 587-3810
- Guest Services: (504) 587-3663
- For event-specific inquiries, contact the relevant tenant organization (Saints, Pelicans, etc.)

- Will-call window located at the main box office entrance
- Hours: Available 2 hours before event start time
- Bring valid photo ID and confirmation email or confirmation number
- Tickets held under the name provided at purchase
- Arrive early during high-traffic events to avoid delays

- On-site parking available in multiple lots surrounding the dome
- Parking rates: $15-$25 depending on lot and event
- Premium parking options available at higher rates
- Accessible parking spaces available near entrances
- Valet parking available for select events
- Public transportation (streetcar, bus) accessible via nearby stops

- Wheelchair accessible seating throughout the venue
- Companion seating available with accessible tickets
- Accessible restrooms on all levels
- Elevator access to all seating levels
- Service animal accommodations provided
- Accessible parking and designated drop-off zones
- Contact ticket office in advance for specific seating requests

- Valid ID required for entry
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited (except personal devices)
- Bags subject to search; clear bags recommended
- No weapons or prohibited items allowed
- Arrive 1-2 hours before event start time
- Venue policies subject to change based on event requirements
- Refund policy determined by ticket vendor and event organizer

- Children of all ages permitted with valid ticket
- Infants may enter free if held throughout the event (no seat)
- Children must have their own ticket for an assigned seat
- No age restrictions for most sporting and entertainment events
- Family packages and discounted youth tickets often available
- Adult supervision required at all times
- Check specific event policies for any age-related restrictions