Charlotte Motor Speedway - Complex

- Main Information: (704) 455-2121
- Guest Services: (704) 455-2121
- Available during business hours for reservations and inquiries

- Located at the Main Box Office
- Hours: Opens 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets available under last name
- Allow 10-15 minutes for processing
- Contact (704) 455-2121 for will-call inquiries

- General Parking: $25 per vehicle (subject to change by event)
- Preferred Parking: Available for additional fee
- RV Parking: Available; advance reservation recommended
- Handicap Accessible Parking: Available near main entrances
- Parking lot opens 4-5 hours before event start
- Free parking for season ticket holders in designated lots
- Overflow parking may be available during major events

- Wheelchair Accessible Seats: Available throughout the facility
- Companion Seating: Provided adjacent to accessible seats
- Accessible Restrooms: Located in all venue sections
- Elevators: Available to all levels
- Accessible Parking: Dedicated spaces near entrances
- ADA Services: Contact (704) 455-2121 for specific accommodation requests
- Service Animals: Permitted in designated areas

- Valid ticket required for entry
- No outside food or beverages permitted
- Alcohol policy varies by event type and seating area
- Bag policy: Small bags permitted; prohibited items include weapons, recording devices, drones
- No smoking in enclosed areas; designated smoking zones available
- Binoculars and cameras welcome for personal use
- Gates typically close 30 minutes after event start
- Respect all staff instructions and venue rules
- Refund/exchange policy applies to advance ticket purchases

- Children: Welcome at all public events
- Tickets: Children typically require a ticket; check age policies per event
- Infant Policy: Children under 2 may enter free with ticketed adult in lap seating areas
- Booster Seats: Not provided; bring own if needed
- Family Parking: Available in designated family-friendly lots
- Kids Club: Available for select events with activities and entertainment
- Supervision: Children must be supervised by responsible adult at all times
- Height/Age Restrictions: May apply to certain events or activities