- Main Office: +52 (33) 3030-4500
- Box Office: +52 (33) 3030-4501
- Available 1 hour before performance start time
- Valid government-issued ID required
- Reservations must be collected 30 minutes before show
- On-site parking available
- Parking fee: Approximately 50-100 Mexican Pesos
- Covered and secure parking lot
- Limited spaces during peak performance times
- Designated wheelchair spaces
- Companion seating available
- Elevator access to all levels
- Accessible restrooms
- Staff assistance for special needs
- No outside food or drinks
- No photography during performances
- Smart casual attire recommended
- arrive 30 minutes before show time
- No late entry during performances
- Children under 5 not recommended
- Children 6-12 must be accompanied by adult
- Specific age restrictions may vary by performance
- Some shows have minimum age requirements