- Main Box Office: (515) 244-2552
- General Venue Information: (515) 284-5200
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be held up to 1 hour before event
- On-site parking available
- ADA designated parking near main entrance
- Parking fees may vary by event
- Street and nearby municipal parking options
- Wheelchair accessible seating locations
- Companion seats available
- Assistive listening devices provided
- Staff trained to assist patrons with disabilities
- No outside food or beverages
- No weapons permitted
- Clear bag policy in effect
- No smoking inside venue
- Valid ticket required for entry
- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Age restrictions may vary by specific event
- Parental discretion advised for mature content events
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