- Main Office: (409) 951-5000
- Event Information: (409) 951-5101
- Located at main ticket entrance
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Original confirmation or order number recommended
- Large on-site parking lot
- Standard parking: $10-$15 per vehicle
- Handicap parking available near main entrances
- Cash and credit card payment for parking
- Designated wheelchair spaces in multiple sections
- Companion seating adjacent to wheelchair areas
- Elevators available for multi-level seating
- Staff assistance for accessibility needs
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- No professional cameras without media credentials
- Age restrictions may vary by event
- Children under 3 typically free on lap
- Children 3+ usually require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
