- Main Venue: +420 296 330 330
- Information & Tickets: +420 296 330 333
- Available during business hours for inquiries and reservations
- Will-call window located at main entrance
- Open 1.5 hours before event start
- Valid photo ID required for ticket pickup
- Tickets typically held under guest name
- Group reservations available with advance notice
- On-site parking: Limited spaces available
- Nearby public parking: Karlín district offers street parking
- Paid parking: Generally 20-40 CZK per hour
- Public transport: Easily accessible via metro Line B (Karlín station)
- Bicycle parking available on premises
- Wheelchair accessible seating in designated areas
- Accessible restroom facilities available
- Elevator access to all venue levels
- Companion seating available for guests with disabilities
- Advance notification recommended for accessibility needs
- No outside food or beverages permitted
- Venue merchandise and concessions available
- Professional cameras/recording devices prohibited for most events
- Smoking restricted to designated outdoor areas
- Doors typically close 10-15 minutes after event start
- Venue policies subject to event-specific requirements
- Age restrictions vary by event type and performer
- Recommended: Check individual event details for age requirements
- Children under 3: May have restricted access to certain events
- School groups: Special rates available with advance booking
- Parental guidance advised for some performances
- Family-friendly events clearly marked in programming
