- Main Box Office: (716) 754-4375
- General Information: (716) 754-4720
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- Free parking available on-site
- Designated handicap parking near theater entrance
- Shuttle services during peak summer events
- Recommended to arrive 30 minutes early during festival periods
- Wheelchair accessible sections
- Companion seating available
- Assistive listening devices provided
- Service animal friendly
- Ground level and ramped entry points
- No outside food or beverages
- No recording devices during performances
- Cell phones must be silenced
- Business casual attire recommended
- No smoking on premises
- Children 3 and under generally not permitted
- Age recommendations vary by performance
- Booster seats available upon request
- Family-friendly shows have specific child ticket pricing
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