Proctors Theatre - Complex

- Main Box Office: (518) 346-6204
- For general inquiries and ticket information, call during box office hours
- Phone lines are typically available Monday-Friday during business hours and event days

- Will Call window located in main lobby
- Arrive at least 30 minutes before showtime for ticket pickup
- Photo ID required for will call collection
- Tickets must be picked up under the name used at purchase
- Peak times may experience longer wait times

- Multiple parking options available in downtown Schenectady
- Street parking available around venue
- Nearby parking garages within walking distance
- Validation or discounted rates may be available for patrons
- Recommend arriving early during peak event times for optimal parking

- Wheelchair accessible seating available throughout theater
- Elevator access to all performance levels
- Accessible restrooms on premises
- Companion seating available with accessible tickets
- Contact box office in advance for specific accessibility accommodations
- Service animals welcome

- No outside food or beverages permitted (beverages may have exceptions)
- Professional cameras and recording devices prohibited
- Arrive early to allow time for security screening
- Patrons must remain seated during performances
- Aisles and exits must remain clear at all times
- Venue enforces strict code of conduct policies

- Children welcome at most performances; age recommendations vary by event
- Some events have minimum age requirements
- Children under 3 may require ticket purchase for reserved seating
- Check specific event details for child suitability
- Parents responsible for supervising children throughout performance
- Recommend reviewing content warnings before bringing young children