- Main Venue: (319) 648-1234
- Reservations: (800) 585-3737
- Casino Information: (319) 648-4800
- Located at main casino entrance
- Open daily during casino operating hours
- Valid photo ID required for pickup
- Reservations can be retrieved 30 minutes before event start time
- Free Parking
- Well-lit parking lots
- Designated handicap parking
- Valet parking available
- Separate parking for hotel guests and casino patrons
- Wheelchair accessible throughout facility
- Designated accessible seating in casino, restaurants, and event spaces
- ADA compliant restrooms
- Elevators available in hotel and main building
- 21+ for casino entry
- Proper attire required
- No outside food or beverages
- No smoking inside buildings
- Valid government-issued ID mandatory
- Minors not permitted in casino areas
- Children allowed in hotel and restaurant areas
- Must be 18+ to stay in hotel unaccompanied
- Family-friendly areas available in resort
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