- Main Box Office: (250) 386-6121
- Administrative Office: (250) 386-6122
- Available at theatre box office
- Must be picked up 30 minutes before performance
- Valid photo ID required for pickup
- Reservations held until 15 minutes before show time
- Limited street parking on Broughton Street
- Nearby public parking lots within 2 blocks
- Some metered street parking available
- Recommended to arrive early for parking
- Wheelchair accessible locations throughout theatre
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating during performance breaks
- Recommended dress: Smart casual
- No pets (service animals permitted)
- Children 5 and under generally not admitted
- Children's ticket prices vary by performance
- Babes-in-arms policy depends on specific show
- Parental discretion advised for mature content performances