- Main Arena: +49 2261 88830
- Ticket Office: +49 2261 888311
- Located at main ticket entrance
- Open 90 minutes before event start
- Valid photo ID required for ticket pickup
- Online reservation confirmation needed
- On-site parking available
- Designated parking lot adjacent to arena
- Parking fees may apply during events
- Limited disabled parking near main entrance
- Wheelchair accessible seating sections
- Companion seats available
- Elevators to different levels
- Clear sightlines in designated areas
- No outside food or beverages
- No professional cameras without media credentials
- Security screening at entrance
- No smoking inside venue
- Bags must be smaller than 30x30x30 cm
- Children under 6 typically require ticket
- Accompanying adult mandatory for minors
- Some events have specific age restrictions
- Booster seats available upon request
