- General Inquiries: +49 221 94 55 50
- Ticket Office: +49 221 94 55 55 44
- Available at main ticket counter
- Valid Photo ID required for pickup
- Tickets can be collected 1 hour before event start
- Advance online reservation recommended
- On-site parking lot available
- Street parking in surrounding area
- Nearby public parking garages
- Wheelchair accessible parking spaces
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Clear pathways for mobility assistance
- No outside food or drinks
- No smoking inside venue
- Bags may be subject to security check
- Professional cameras/recording equipment not permitted
- Age restrictions vary by event
- Children under 12 must be accompanied by adult
- Some events may have specific minimum age requirements
- Child ticket/reduced pricing often available
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