Venue Details

- Main Information: +48 22 55 64 100
- Visitor Services: +48 22 55 64 210
- Group Reservations: +48 22 55 64 150

- Tickets available for pickup 30 minutes before event start
- Will-call desk located at main entrance
- Present valid ID and booking confirmation
- Group tickets require advance notification
- Online pre-purchased tickets can be collected at information desk

- Limited on-site parking available
- Public parking lots nearby on surrounding streets
- Paid street parking in Warsaw city center
- Recommendations: Use public transport (Warsaw Metro, trams, buses) or park at nearby Centrum or Old Town parking facilities
- No dedicated parking validation program

- Wheelchair accessible seating available in main halls
- Elevator access to all public floors
- Accessible restrooms on ground and upper levels
- Reserved parking spaces for disabled visitors nearby
- Advance notification recommended for accessibility needs via phone or email

- Respect historical monument status
- No photography/video during performances or guided tours unless permitted
- Maintain quiet in exhibition areas
- Follow staff instructions
- Age-appropriate behavior expected
- Valid ticket required for entry
- No outside food or beverages in main halls

- Children under 4 years: typically free (lap seating only)
- Children 4-16 years: reduced admission rates available
- Family packages and group discounts offered
- Children must be supervised by adults at all times
- Special children's tours and educational programs available upon request
- Stroller facilities available at entrance