The Music Factory

- Main Line: (269) 966-3288
- Box Office: (269) 966-3288
- Hours: Available during business hours

- Will Call available at Box Office
- Hours: Monday - Friday 9:00 AM - 5:00 PM, Saturday 10:00 AM - 4:00 PM
- Bring valid photo ID
- Available on event day 1 hour before showtime
- Tickets must be picked up in person

- On-site parking available
- Free parking for patrons
- Ample lot capacity
- Accessible parking spaces available near entrance
- Street parking also available in surrounding area

- ADA accessible seating available throughout venue
- Wheelchair accessible spaces with companion seating
- Accessible restrooms on premises
- Elevator access to upper levels
- Please request accessible seating when purchasing tickets
- Contact venue for specific accessibility accommodations

- All tickets are non-refundable
- Venue policies subject to event type
- Outside food and beverages typically prohibited
- Professional cameras and recording devices restricted
- Doors typically open 30 minutes before showtime
- Age restrictions vary by event
- Valid ID may be required for certain events

- Children must have valid ticket for admission
- Infants in lap policy varies by event type
- Children under 16 may require adult supervision
- Specific age restrictions vary by performer/event
- Parental discretion advised based on content
- Contact venue for age-specific details on particular events