- Main Office: (828) 225-5851
- Box Office: (828) 232-5253
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Tickets held under purchasing name
- Street parking available on Biltmore Avenue
- Multiple public parking lots within 1-2 blocks
- Paid parking garages nearby
- Recommend arriving early for event parking
- ADA compliant venue
- Wheelchair accessible areas on main floor
- Companion seating available
- Call venue in advance to arrange specific accommodations
- No outside food or beverages
- Valid government-issued ID required
- No re-entry once inside
- Small bag/purse allowed (under 12x12 inches)
- No weapons permitted
- Most shows 18+
- Some all-ages shows available
- Children under 12 typically require adult accompaniment
- Age restrictions vary by specific event
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