- Main Contact: (303) 646-4746
- Visitor Services: (720) 477-7638
- Located at main entrance lobby
- Valid photo ID required
- Tickets can be retrieved 30 minutes before scheduled entry time
- Digital and printed ticket confirmations accepted
- Dedicated on-site parking lot
- Parking included with ticket purchase
- Wheelchair accessible parking spaces available
- Nearby street parking with metered options
- Rideshare drop-off/pickup zone
- Wheelchair accessible throughout venue
- Assistive listening devices available
- Sensory-friendly routes and quiet spaces
- Elevator access to all levels
- Staff trained in accessibility support
- No outside food or drinks
- Photography permitted in most areas
- Comfortable walking shoes recommended
- Recommended for ages 7+
- Approximately 90-minute immersive experience
- Children under 14 must be accompanied by an adult
- Ticket required for all guests, including infants
- Some areas might be intense for very young children
- Parental discretion advised
- Child-friendly pathways and interactive zones available
