- Main Office: (315) 829-2800
- Reservations/Ticketing: (315) 829-2805
- Located at main ticket office
- Valid photo ID required
- Tickets must be picked up at least 1 hour before event start time
- Free parking for all guests
- Dedicated parking for handicapped visitors
- Well-lit and monitored parking areas
- Separate parking for racing events and casino
- Wheelchair accessible seating in all areas
- Companion seats available
- Elevators to different venue levels
- Assistive listening devices upon request
- No outside food or beverages
- Must be 21+ for casino entry
- Appropriate casual attire required
- No smoking inside venue
- Minors not permitted in casino area
- Racing events: Children under 12 free with paying adult
- Family-friendly areas available during racing events
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