- Main Box Office: (515) 244-2247
- General Venue Information: (515) 565-4900
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Must match name on original ticket purchase
- On-site parking available
- Surface lot and nearby garage parking options
- Average parking fee: $10-$20 per vehicle
- Handicap parking designated near arena entrances
- Available on multiple levels
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair locations
- Must be purchased through venue accessibility coordinator
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- No professional cameras without media credentials
- Valid ticket required for entry
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for certain performances
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