- Main venue: +49 231 1224-0
- Ticket hotline: +49 231 1224-500
- Available at main entrance ticket desk
- Valid photo ID required for pickup
- Arrive minimum 45-60 minutes before event start
- Large on-site parking complex
- Designated parking areas for events
- Parking fees typically range €5-10
- Disabled parking spaces available near entrance
- Wheelchair accessible areas
- Companion/assistant seats adjacent to wheelchair spaces
- Advanced reservation recommended
- Elevator access to different levels
- No outside food or drinks
- Security screening at entrance
- No professional cameras without permission
- Age restrictions may apply depending on event
- Children under 3 typically free if seated on parent's lap
- Children 3-12 often require child ticket
- Specific age restrictions vary by event type
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