- Main Box Office: (319) 248-4000
- Administrative Office: (319) 248-4001
- Located at main entrance box office
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Original purchaser must present confirmation
- On-site parking available
- General parking: $10 per vehicle
- Handicap parking near main entrance
- Shuttle services from remote lots during large events
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- Staff assistance for special needs
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- No re-entry
- Children under 2 typically free if seated on parent's lap
- Children 3+ require full ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
