Christmas Carols in Concert

- Main Box Office: +48 22 55 81 100
- General Inquiries: +48 22 55 81 000
- Hours: Monday-Friday 9:00 AM - 7:00 PM, Saturday 10:00 AM - 3:00 PM

- Tickets available for pick-up at box office with confirmation email or booking reference
- Pick-up hours: Same as box office hours (Monday-Friday 9:00 AM - 7:00 PM, Saturday 10:00 AM - 3:00 PM)
- Valid ID required for collection
- Pick-up recommended at least 15 minutes before event start

- Limited on-site parking available in the building garage
- Public parking lots nearby on surrounding streets
- Nearest paid parking: Multikino parking facility (5-minute walk)
- Public transportation recommended: Metro (Centrium Station), trams, and buses nearby
- Bicycle parking available

- Wheelchair accessible seating in designated areas throughout all halls
- Elevator access to all performance levels
- Accessible restrooms on each floor
- Companion seating available
- Reserved accessible parking spaces (requires advance notification)
- Audio description available for select performances upon request

- Arrive 15-20 minutes before performance start time
- Dress code: Smart casual to formal recommended
- Photography and recording strictly prohibited during performances
- Mobile phones must be switched off or silenced
- No outside food or beverages permitted
- Coats and bags may be checked at wardrobe service
- Ticket exchange/refund possible only within official policy timeframe

- Children under 3 years old: Free admission (no separate seat), subject to space availability
- Children 3-16 years: Discounted tickets available
- Children must sit in designated seats (no standing room)
- Quiet behavior expected during performances
- Recommended age: 4+ years for most classical concerts
- Educational programs and family performances available with special pricing
- Contact venue for specific family performance schedules