Helene Fischer

- Main Venue: +49 (0)30 30688-0
- Ticket Hotline: +49 (0)30 30688-8888
- Guest Services: Available during event hours

- Will-call window located at main entrance
- Hours: 2 hours before event start until event begins
- Valid ID required for ticket pickup
- Tickets available under name with confirmation details
- Arrive early during peak event times

- On-site parking: Limited spaces available
- Nearby parking lots: Prater Garten, Olympiapark area
- Public transport recommended: U-Bahn line U2 (Olympiastadion station)
- S-Bahn lines S3, S5, S7, S75 nearby
- Bicycle parking available
- Paid parking: Approximately €3-5 per day

- Wheelchair accessible seats: Available throughout stadium
- Companion seating: Reserved for caregivers
- Accessible restrooms: Multiple locations
- Elevator access to upper levels
- Designated accessible parking spaces
- Advance booking recommended for accessibility accommodations
- Contact venue for specific accessibility needs

- Valid ticket required for entry
- Bag policy: Small bags permitted, large bags subject to search
- No outside food or beverages
- Smoking prohibited in indoor areas
- Professional cameras allowed with restrictions
- Arrive early to avoid queues
- Follow venue staff instructions
- Prohibited items: Weapons, fireworks, laser pointers, flags with poles

- Children under 3: Generally free (lap seating, no separate seat)
- Children 3-14: Reduced ticket prices available
- Infants: Check-in assistance available
- Family areas: Designated sections for families with young children
- Supervision: Adults required for children under 14
- Height restrictions: Some events may have minimum height requirements