- Main office: (920) 825-7311
- Administrative contact number: (920) 825-7300
- Located at main entrance lobby
- Open 1 hour before performance start time
- Valid photo ID required for ticket pickup
- Unclaimed tickets released 15 minutes before event start
- Free parking available on-site
- Dedicated parking lot adjacent to auditorium
- Handicap parking spaces near main entrance
- Street parking also available during events
- Wheelchair accessible seating areas
- Companion seats next to accessible spaces
- Elevators/ramps to all levels
- Assistive listening devices available upon request
- No outside food or beverages
- No smoking anywhere in facility
- Professional attire recommended
- Electronic devices must be silenced
- No late seating during performances
- Children under 5 not recommended for most performances
- Children 12 and under must be accompanied by adult
- Youth ticket rates available for select events
- Booster seats available upon request