- Main Box Office: +49 6431 4005
- General Inquiries: +49 6431 4005
- Hours for phone reservations: Monday-Friday 10:00-18:00
- Tickets available at box office on event day
- Must arrive at least 30 minutes before event start
- Valid ID required for ticket pickup
- Pre-ordered tickets can be collected from will-call window
- Paid parking available on venue grounds
- Additional parking in nearby public lots
- Street parking available in surrounding areas
- Handicapped accessible parking spaces near entrance
- Parking fees vary by event duration
- Wheelchair accessible seating in main auditorium
- Accessible entrances and restrooms available
- Elevator access to upper levels
- Priority seating near exits for mobility-impaired guests
- Companion seating available
- Advance notification recommended for accessibility needs
- Valid ID required for entry
- No outside food or beverages permitted
- Photography/recording restricted unless permitted
- Punctual arrival recommended; late entry subject to venue discretion
- Conduct policy enforced; disruptive guests may be removed
- Bag checks may be conducted for security
- Age restrictions vary by event type and content rating
- Children under 3: Generally free but may not receive assigned seating
- Family-friendly events during daytime often available
- Supervision required for minors at all times
- No unaccompanied children under 16 admitted
- Special children's performances may have modified policies