MUST BE 21+ TO ATTEND. A valid photo ID is required for entry. Please visit our website for acceptable forms of identification. All ticket purchases are final and may be subject to cancellation without refund. Doors open at 7PM. Hard Rock Live is located within Hard Rock Hotel & Casino Bristol. Please note this is a reserved seating event. All tickets grant entry into venue. The venue is fully seated with no standing room options available. All wheelchair accessible areas are located in Sections 101, 102 and 103. Hard Rock Live is a smoke-free venue. Smoking, including vapes, is prohibited. For a complete list of venues rules, please visit our website. The Box Office is located in the northwest corner of the casino floor. Not valid for persons enrolled in the Virginia Voluntary Exclusion Program or persons otherwise excluded from Hard Rock Casino. If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER.
- Main Box Office: (276) 274-2250
- General Venue Inquiries: (276) 274-2260
- Available day of show at main box office
- Valid photo ID required for pickup
- Doors typically open 1 hour before event start time
- Electronic ticket holders must also check in
- Free on-site parking available
- Designated handicap parking near main entrance
- Overflow parking in adjacent lots
- Recommended to arrive early during popular events
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Must be purchased through venue's accessibility coordinator
- Advance notice recommended for special accommodations
- No outside food or beverages
- Valid photo ID required for age-restricted events
- No large bags or backpacks
- Professional cameras and recording devices prohibited
- Smoking only in designated outdoor areas
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Some family-friendly events may have specific child pricing
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