Train

- Main Box Office: (281) 373-3300
- Guest Services: (281) 373-3300
- Hours: Monday-Friday 10:00 AM - 6:00 PM
- Saturday (event days): 10:00 AM - event start time

- Will-call window located at main box office
- Hours: Open 1-2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets available under name provided at purchase
- Arrive early during peak times to avoid delays
- Credit card holder should be present for pickup

- Free on-site parking available
- Multiple parking lots accommodate 5,000+ vehicles
- Accessible/handicap parking available near venue entrance
- Parking attendants assist with lot placement
- Arrive early for optimal parking locations
- Parking valid for full event duration
- No additional parking fees

- ADA-compliant accessible seating throughout venue
- Wheelchair spaces available with companion seating
- Accessible parking spaces reserved near entrances
- Accessible restrooms located throughout pavilion
- Accessible concessions available
- Service animals welcome
- Call (281) 373-3300 for specific accessible seating requests

- Arrive 30-45 minutes before event start time
- Valid ID may be required for entry
- Prohibited items: outside alcohol, large bags, weapons, recording devices
- Smoking restricted to designated areas only
- Lawn seating first-come, first-served basis
- Inclement weather may affect events; check website for updates
- Venue is an open-air pavilion; bring jackets for evening events
- Concessions available; outside food/beverages typically not permitted
- Respect patron space and follow staff instructions

- Children welcome; check specific event age restrictions
- Children under 12 often receive ticket discounts
- Infants may enter free if sitting on parent's lap (some events)
- Family lawn seating areas available
- Children must be supervised at all times
- Child-friendly concessions available
- Verify individual event policies for age-specific restrictions
- Consider comfort level with outdoor venue duration for young children