- Main Office: +49 421 9600
- Customer Service: +49 421 96010
- Personal appointments available by prior scheduling
- Walk-in services during standard banking hours
- Consultation rooms for private financial discussions
- Designated customer parking area on-site
- Free parking for bank customers
- Limited spaces available
- Accessible parking spots near entrance
- Wheelchair accessible entrance
- Ground floor banking hall
- Assistive technology for visually impaired customers
- Support staff trained in accessibility assistance
- Business professional attire recommended
- Photo ID required for transactions
- Maintain quiet and respectful environment
- No food or drinks inside banking area
- Children must be supervised by adults
- Quiet and calm behavior expected
- Short waiting area available
- No dedicated children's play zone