- Contact: +48 22 619 51 31
- Hours for inquiries: Monday-Friday 9:00 AM - 5:00 PM
- For event-specific questions, contact during business hours
- Will-call window opens 1 hour before event start
- Location: Main entrance at ul. Elekcyjna 17
- Bring valid ID and booking confirmation
- Peak times may have longer queues
- Advance pickup available - contact venue 48 hours prior
- Limited parking available in Park Sowińskiego area
- Paid parking zones nearby (Zone C, Warsaw)
- Street parking with paid permits required
- Accessible parking spaces for disabled visitors
- Recommendation: Use public transport (nearby metro/tram stops)
- Large events may have overflow parking suggestions
- Wheelchair accessible seating available
- Accessible restroom facilities on-site
- Ramps and level access to seating areas
- Companion seating available
- Service animals permitted
- Reserve accessible seats in advance by contacting venue
- Reserved accessible parking nearby
- Admission: 18+ for most evening events
- Check-in time: 30-45 minutes before start
- No professional recording devices/cameras
- Photography allowed for personal use only
- No outside food/beverages for ticketed events
- Smoking prohibited in seating areas
- Venue reserves right to refuse entry for safety reasons
- Arrive early for peak season events
- Children under 3: Check if free admission applies
- Children 3-12: May require separate ticket depending on event
- Age restrictions vary by event type
- Family sections available - request at booking
- Supervision required for unaccompanied minors
- Stroller parking available at entrance
- Consult venue for specific age policies before purchasing tickets
