- Main venue contact: (828) 687-4000
- Event information line: (828) 687-4001
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Digital or printed confirmation needed
- Free on-site parking
- Designated accessible parking near venue entrance
- Carpooling recommended during peak events
- Shuttle services might be available for large concerts
- Wheelchair accessible platforms
- Companion seating available
- Located near restrooms and concessions
- Advanced reservation recommended
- No outside food or beverages
- Soft-sided bags allowed (size limited)
- No professional cameras
- No weapons
- No smoking within venue grounds
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- No infants/very young children for loud concerts
- Child ticket pricing varies by event
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