- Main office: +52 (614) 200-4800
- Box office: +52 (614) 200-4801
- Available for pre-purchased tickets
- Valid government-issued ID required
- Pickup window opens 1 hour before event start
- Ticket must be claimed by ticket holder
- On-site parking available
- Designated handicap parking spaces
- Estimated capacity: 200 vehicles
- Parking fee: Approximately 50 pesos
- Secure, well-lit parking area
- Wheelchair accessible sections
- Companion seating next to accessible spaces
- Elevators to different levels
- Accessible restrooms
- Staff trained to assist patrons with disabilities
- No outside food or drinks
- No smoking inside venue
- Photography/recording typically prohibited during performances
- Arrive 30 minutes before event start
- Appropriate dress recommended
- Children under 5 typically not admitted
- Age restrictions vary by event type
- Children must have own ticket for most performances
- Parental supervision required for minors
