BECU Live at Northern Quest Casino - Complex

- Main Venue: (509) 242-7000
- Box Office: (509) 242-7529
- Guest Services: (509) 242-7000

- Will-call window located at main box office
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets available under name provided at purchase
- Allow 15 minutes for will-call processing

- Complimentary on-site parking available
- Large parking lot with ample spaces
- ADA accessible parking near venue entrance
- Self-parking only
- Valet parking may be available for select events (contact venue)

- ADA-compliant accessible seating throughout venue
- Wheelchair and mobility device spaces available
- Accessible restrooms on-site
- Elevators and ramps for easy navigation
- Companion seating available with accessible tickets
- Contact box office for specific accessibility needs

- Valid ID required for entry
- Professional security screening at entrance
- Outside food and beverages not permitted
- Venue and casino rules apply to all guests
- Photography/recording policies vary by event
- Prohibited items: weapons, large bags, outside alcohol
- Arrive early for parking and security screening

- Age restrictions vary by event and performer
- All-ages shows permit children with appropriate ticket
- Some shows restricted to 18+ or 21+ (strictly enforced with valid ID)
- Children under 5 may be free for select events (verify at purchase)
- Infants not recommended for loud concerts
- Contact venue for specific age policy by event