- Main Line: +40 21 307 1000
- Reservations: +40 21 307 1001
- Customer Service: +40 21 307 1002
- Available Monday to Sunday, 10:00 AM - 11:00 PM
- Tickets available at venue box office
- Box Office Hours: 11:00 AM - 10:00 PM daily
- Online advance booking recommended
- ID required for ticket collection
- Group reservations require minimum 24 hours notice
- On-site parking available (limited spaces)
- Street parking in surrounding area
- Public parking garage nearby (Baneasa Shopping City vicinity)
- Valet parking available upon request
- Overnight parking options available
- Wheelchair accessible parking spaces
- Wheelchair accessible seating areas throughout venue
- Accessible restroom facilities
- Elevator access to different levels
- Reserved accessible parking spaces
- Staff assistance available upon request
- Please notify in advance for specific accessibility needs
- Valid ID required for entry
- Dress code: Smart casual (no athletic wear or flip-flops)
- No professional cameras or recording devices
- Smoking only in designated areas
- Respect other guests and staff
- Management reserves right of admission
- No outside food or beverages allowed
- Bags subject to security check
- Children under 18 must be accompanied by adult (1 per 2 children)
- Children under 6 may enter free for certain events
- Kids menu available
- High chairs available upon request
- Children's play area in designated zones
- Special children's events scheduled regularly
- Parents responsible for supervision at all times
