- Main inquiries: (780) 429-4381
- Event information: (780) 442-5311
- Located at main entrance
- Valid government-issued photo ID required
- Pickup available 1 hour before event start time
- Tickets must be claimed 30 minutes before event
- Adjacent underground parking available
- Street parking on 104 Avenue
- Disabled parking spots near main entrance
- Parking rates: $10-$15 per vehicle
- Some nearby public lots within walking distance
- Wheelchair accessible areas
- Companion seating available
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or beverages
- Bags subject to search
- No pets (service animals permitted)
- No smoking within venue premises
- Must be 18+ for certain events
- Children under 12 must be accompanied by adult
- Some events may have age restrictions
- Stroller parking available
- Family-friendly events have specific guidelines
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