- Main Hotel: (719) 395-2345
- Event Booking: (719) 395-2346
- Located at main hotel front desk
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Electronic tickets can be printed on-site
- Complimentary on-site parking
- Designated event parking available
- Limited street parking in downtown Buena Vista
- Accessible parking spaces near entrance
- ADA compliant venue
- Wheelchair accessible spaces
- Companion seating available
- Ground floor location with ramp access
- Business casual attire
- No outside food or beverages
- No smoking inside venue
- Must be 21+ for evening events
- Professional behavior expected
- Age restrictions vary by event type
- Children under 12 typically free with paying adult
- Family-friendly events have specific guidelines
- Supervised children welcome during daytime events
