Venue Details

- Main Box Office: (515) 294-2000
- Athletic Ticket Office: (515) 294-2305
- Guest Services: (515) 294-2000

- Will-call window located at main box office entrance
- Available during regular box office hours
- Also available on game day 2 hours before event start
- Valid photo ID required for pickup
- Tickets available under name on reservation

- Free parking available in multiple lots surrounding stadium
- Designated lot locations: North, South, and East parking areas
- Accessible parking spaces available near main entrances
- Parking fills quickly on game days; arrive early
- No parking validation required

- Wheelchair accessible seating throughout stadium
- Accessible restrooms on multiple levels
- Elevators available for access
- Companion seating available with accessible spaces
- Reserve accessible tickets in advance through box office
- Service animals permitted

- Doors typically open 2 hours before kickoff
- Clear bag policy in effect (max 6x6x12 inches)
- No outside food or beverages permitted
- Camera policy: Personal cameras allowed; professional equipment restricted
- Smoking and vaping prohibited in stadium
- Prohibited items: Weapons, alcohol, recording devices
- Re-entry at ticket holder's discretion

- Children 2 years and under: May sit on parent's lap free (no ticket required)
- Children 3 years and older: Require a ticket for entry
- Family-friendly facilities available
- Nursing rooms available for parents with infants
- Children's menu options available at concessions
- Supervised childcare not provided on-site