- Main Information: +1 (514) 872-6222
- General Inquiries: Available during business hours
- For event-specific questions, contact the venue directly during operating hours
- Tickets available at main entrance ticket booths
- Hours: Generally align with park operating hours
- Online pre-purchase recommended to avoid lineups
- Some attractions require advance booking
- Lost ticket policy: Contact guest services for assistance
- Paid parking available on-site
- Multiple parking lots: Lot A and Lot B serve different areas
- Rates: Approximately $15 CAD per day (subject to change)
- Reserved/VIP parking available
- RV parking: Check with venue for availability and rates
- Accessible parking spaces available near entrances
- Wheelchair accessible pathways throughout the park
- Accessible washroom facilities available
- Accessible parking near main attractions
- Mobility assistance: Service animals permitted
- Seating areas and rest zones distributed throughout
- Contact venue in advance for specific accessibility accommodations
- Age restrictions apply to certain attractions
- Alcohol policy: No outside beverages; available for purchase
- Smoking: Designated smoking areas only
- Glass containers: Generally prohibited
- Pets: Service animals only; some areas may have restrictions
- Large bags subject to security screening
- Respect posted signage and staff instructions
- Photography permitted for personal use
- Children under 5: Often free admission to the park
- Parental supervision required at all times
- Child-specific attractions available
- Height restrictions apply to certain rides
- Stroller-friendly pathways
- Family washrooms and change tables available
- Children's activities and entertainment scheduled seasonally
- Recommended adult-to-child ratio: 1 adult per 2-3 children depending on age
