- Main Administration: +56 2 2681 8300
- Information Desk: +56 2 2681 8330
- Security/Emergency: +56 2 2681 8200
- Tickets available at main entrance booths
- Official ticket office located at main gate
- Hours: 10:00 AM - 8:00 PM on event days
- Bring valid ID for ticket collection
- Online ticket printing available for advance purchases
- Multiple parking lots available throughout the park
- Standard vehicle parking: CLP 2,000 - 5,000 per visit
- Motorcycle parking: Reduced rates available
- Accessible parking spaces near main entrances
- Limited free parking during special events (subject to availability)
- Paid parking rates vary by event
- Wheelchair accessible areas throughout the venue
- Designated accessible parking spaces
- Accessible restroom facilities
- Ramp access at main entrances and event areas
- Companion seating available
- Contact administration in advance for specific accessibility needs
- Respect park regulations and signage
- No illegal substances or weapons permitted
- Photography permitted for personal use only
- Smoking designated areas only
- Keep areas clean and dispose of trash properly
- Comply with security checks at entrances
- No professional recording devices without authorization
- Children must be accompanied by responsible adult at all times
- Free entry for children under 5 years in many areas
- Reduced admission rates available for children (5-12 years)
- Child safety protocols enforced at event venues
- Family areas and facilities available
- Activity-specific age restrictions may apply for certain events