Royal Chopin Hall

- Main Box Office: +48 12 422 41 40
- Information Line: +48 12 422 41 40
- Available Monday-Friday: 9:00 AM - 7:00 PM
- Available Saturday: 10:00 AM - 6:00 PM
- Available Sunday: 10:00 AM - 4:00 PM

- Will-call window located at main box office entrance
- Open 1 hour before performance start time
- Bring photo identification and booking confirmation
- Tickets available under name provided at purchase
- Arrive early during peak event times

- Limited on-site parking available
- Paid public parking nearby (ulica Stanisława Wyspiańskiego)
- Multi-level car parks within 500m radius
- Street parking available in surrounding Old Town area
- Public transportation recommended: tram and bus lines serve the venue
- Bicycle parking available

- Wheelchair accessible seating locations throughout hall
- Accessible entrance with ramp access
- Elevator access to all levels
- Accessible restroom facilities available
- Companion seating provided with accessible seats
- Advance notice recommended for wheelchair accessibility
- Contact box office for specific seating requirements

- Doors open 30 minutes before performance
- Latecomers may not be seated during first act
- No outside food or beverages permitted
- Photography and recording prohibited during performances
- Mobile phones must be silenced
- Smart casual to formal attire recommended
- Children under 3 typically not permitted
- Refund policy: tickets non-refundable, exchanges available up to 7 days before event

- Children under 3 years: not permitted in concert hall
- Children 3-7 years: restricted to certain family-friendly performances only
- Children 8+ years: permitted at all concerts with adult supervision
- Children tickets available at reduced prices
- Educational programs for school groups available with advance booking
- Children must remain seated throughout performance
- Parental discretion advised for late evening performances