- Main Box Office: (413) 737-2443
- General Venue Information: (413) 205-5000
- Located at Main Box Office
- Valid Photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets must be claimed at least 30 minutes before event begins
- On-site Parking Available
- General Parking: $10-$15 per vehicle
- Handicap Parking Near Main Entrance
- Shuttle Services During Large Events
- Carpooling Recommended During Peak Times
- Wheelchair Accessible Seating
- Companion Seats Available
- Elevators to Multiple Levels
- Assistive Listening Devices
- Service Animal Friendly
- No Outside Food or Drinks
- No Professional Cameras
- No Weapons
- No Large Bags
- Valid Ticket Required for Entry
- No Re-Entry Policy
- Children Under 2: Free with Paid Adult Ticket
- Children 3-12: Reduced Ticket Pricing
- Minors Under 16 Must Be Accompanied by Adult
- Age Restrictions May Vary by Specific Event
