- Main Office: (512) 258-5110
- Guest Services: (512) 258-5111
- Located at main entrance
- Valid photo ID required for ticket pickup
- Group and pre-purchased tickets processed 30 minutes before park opening
- Free on-site parking
- Designated parking areas for guests
- Handicap parking near main entrance
- Overflow parking available during peak season
- Wheelchair accessible throughout waterpark
- ADA compliant restrooms
- Ramps at ride entrances
- Designated accessible areas at poolside
- No outside food or beverages
- Appropriate swimwear required
- No glass containers
- Must wear shirt and shoes when not in water
- No running on pool deck
- Children under 48 inches must be accompanied by adult
- Lifejackets provided free of charge
- Children under 12 receive discounted admission
- Supervised children's play areas available
