El Fantasma

- Main Box Office: +52 55 5519 4796
- Administrative Office: +52 55 5519 4790

- Located at main box office entrance
- Identification required for ticket pickup
- Available 1 hour before performance start time
- Prepurchased tickets must be claimed 30 minutes before show

- On-site parking available
- Limited spaces, arrive early recommended
- Valet parking service during evening performances
- Nearby public parking lots within walking distance
- Typical rate: 50-100 pesos per vehicle

- Designated wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Restrooms with disability accommodations
- Staff trained to assist patrons with mobility challenges

- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Arrive 30 minutes before show time
- Valid ID required for ticket verification

- Children under 5 typically not permitted
- Recommended age varies by performance type
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have specific age guidelines