Greenroom Festival

- Main Reception: +81-45-221-0280
- General Inquiries: +81-45-221-0281
- Event Coordination: +81-45-221-0282
- Business Hours: 9:00 AM - 8:00 PM (JST)

- Will-call available for pre-purchased tickets
- Located at: Main Information Desk in East Building
- Operating Hours: Same as venue hours
- Required: Booking confirmation and valid ID
- Processing Time: Typically 5-10 minutes

- Nearby Parking: Nippon Maru Memorial Park Parking Lot
- Red Brick Warehouse Dedicated Lot: Limited spaces available
- Maximum: 2 hours free with venue purchase
- Additional Parking: Multiple commercial lots within 5-minute walk
- Public Transportation Recommended: Minatomirai Line - Nihon-odori Station (2-minute walk)

- Wheelchair Accessible Seating: Available in event venues
- Accessible Restrooms: Located in East and West Buildings
- Elevator Access: All floors accessible via elevators
- Service Animal Policy: Guide dogs permitted
- Companion Seating: Available for mobility assistance attendants
- Advance Notice: Recommended for special accommodations

- No smoking except in designated areas
- No outside food or beverages in dining venues
- Photography/Video: Permitted for personal use unless event-restricted
- Bags and backpacks: Allowed but subject to security inspection
- Pets: Only registered service animals allowed (except outdoor areas)
- Respect for historic venue: Please preserve the 1911 Red Brick buildings
- Dress Code: Business casual recommended for events; casual for shopping/dining

- Children under 12: Free entry to facility (some events may have separate ticketing)
- Supervised Children: Must be accompanied by adults (ratio: 1 adult per 3 children recommended)
- Stroller Policy: Permitted in main corridors; limited in event venues
- Family Restrooms: Available with changing facilities
- Children's Activities: Seasonal programs and workshops offered
- Food Options: Family-friendly restaurants and cafes throughout venue
- Safety: Designated quiet areas available for nursing mothers