- Main Line: +34 928 13 55 00
- Box Office: +34 928 13 55 20
- Administration: +34 928 13 55 10
- Best calling hours: Monday to Friday, 10:00 AM - 2:00 PM
- Will Call window: Box office location
- Hours: Monday to Friday, 10:00 AM - 2:00 PM
- Arrive 30 minutes before event start time
- Bring valid ID and confirmation email/booking reference
- Limited availability on event days
- Nearby street parking available on Calle Dr. Gumersindo Velázquez Santana
- Public parking facilities within 2 blocks
- Limited on-site parking
- Recommend arriving 45 minutes early for events
- Metered parking in surrounding area
- Wheelchair accessible seating available
- Accessible entrance at main doors
- Elevator access to all levels
- Reserved accessible parking spaces nearby
- Contact box office to request accessible seating in advance
- Companion seating available with tickets
- No outside food or beverages allowed
- Professional cameras and recording equipment prohibited
- Mobile phones should be set to silent during performances
- Doors typically close 5-10 minutes after event start
- Comfortable, dress-code-appropriate clothing recommended
- Venue is smoke-free
- Late arrivals may not be admitted
- Program/schedule subject to change
- Children under 3 years: Generally not permitted or require special arrangement
- Children 3-12 years: Full admission required but may need consent
- Infants may be restricted from certain events
- Family-friendly performances typically scheduled on weekends
- No unattended minors allowed
- Contact venue for age-specific event recommendations
- Children must remain seated during performances