- Main Box Office: (202) 628-4780
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- For accessibility inquiries: (202) 628-4780 ext. 3
- TTY/TDD: (202) 879-3258

- Will Call window located at main box office entrance
- Hours: Same as box office (Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM)
- Photo ID required for ticket pickup
- Arrive early on event day to collect tickets
- Tickets held under guest name

- Limited street parking available in surrounding area
- Paid parking garages nearby on Constitution Avenue NW
- Recommended: Valet parking services (fees apply)
- Public transportation recommended: Metro Center, Archives-Navy Memorial stations
- Accessible parking spaces available for guests with disabilities

- Orchestra and Mezzanine accessible seating available
- Wheelchair spaces with companion seating
- Accessible restrooms throughout venue
- Elevators to upper levels
- Accessible entrance at main Constitution Avenue entrance
- Call (202) 628-4780 ext. 3 for accessibility accommodations
- Service animals permitted

- Doors lock 15 minutes after scheduled start time
- No photography or recording without permission
- Outside food and beverages generally not permitted
- Professional cameras and tripods not allowed without authorization
- Dress code: Business casual to formal recommended for most events
- Arrive early to allow time for security screening
- Bags subject to inspection
- Cell phones must be silenced during performances

- Age restrictions vary by event; check individual show details
- Infants typically not permitted in seating areas unless specific infant pricing available
- Children must have valid tickets for assigned seats
- No lap seating for performances
- Parental discretion advised based on event content and child age
- Family-friendly matinee performances occasionally offered
- Contact box office for age-specific inquiries

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