Venue Details

- Main Box Office: (315) 738-0245
- Ticket Information: (315) 790-9010

- Located at main entrance box office
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start
- Tickets must be picked up by authorized name on reservation

- On-site parking available
- Street parking options nearby
- Designated handicap parking zones
- Typical parking fee: $5-$10 per vehicle
- Some events may have free parking

- Multiple wheelchair accessible sections
- Companion seats available next to wheelchair spaces
- Elevators to multiple levels
- Assistive listening devices available upon request

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- E-tickets and printed tickets accepted
- No re-entry once exiting venue

- Children under 2 typically free with paying adult
- Children 3-12 may require child ticket
- Recommended age minimums vary by event type
- Parental discretion advised for mature content events