Congress Center Basel - Complex

- Main Reception: +41 61 686 68 68
- Event Services: +41 61 686 68 68
- Available during business hours (Monday-Friday)

- Tickets available at main box office
- Hours: One hour before event start until event begins
- Valid ID required for pickup
- Pre-purchased tickets can be collected at main entrance
- Advance notice recommended for group pickups

- On-site parking available (limited spaces)
- Nearby public parking facilities within 100-200 meters
- Public transportation: Located near Basel train stations
- Wheelchair accessible parking near main entrance
- Advance parking reservations recommended for large events

- Wheelchair accessible entrances and facilities
- Designated accessible seating areas throughout halls
- Accessible restrooms on all levels
- Elevator access to upper levels
- Assistance available upon request
- Audio loop systems in select venues
- Please inquire about specific accessibility needs when booking

- Professional conduct expected
- No smoking inside the complex
- Outside food and beverages prohibited (venue catering available)
- Photography/recording policies vary by event
- Doors open 30-45 minutes before scheduled events
- Guests must remain seated during performances
- Late entry may be restricted
- Venue reserves right to deny entry

- Children welcome at most public events
- Age-specific restrictions apply to certain events
- Children under 3 may attend select events free (without reserved seat)
- Family pricing available for many events
- Quiet spaces available for families with young children
- Supervision by adults required at all times
- Check specific event guidelines for age recommendations