- Box Office: (815) 968-5588
- General Information: (815) 963-6000
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Unclaimed tickets released 15 minutes before performance
- Street Parking Available
- Nearby Public Parking Lots
- Some metered parking zones
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevator access to multiple levels
- Assistive listening devices available
- No outside food or beverages
- No recording devices during performances
- Smart casual attire recommended
- Late seating during appropriate break intervals
- No refunds or exchanges
- Children 3 and older require ticket
- Babes-in-arms not permitted for most performances
- Some family-friendly shows have specific age recommendations
- Parental discretion advised for mature content events
